FAQ
Questions shop owners ask first
What happens after a missed call, what the AI does and does not do, and what has to be in place before activation.
What happens after a missed call?
When a call to your shop line goes unanswered, the system sends an automatic branded text to that caller inviting them to reply. On the Missed Call Recovery plan, a shop employee continues the conversation from the shared inbox. On the AI Booking Upgrade, AI continues the text conversation and helps gather details. We cannot promise that every caller will reply or book.
Is the basic plan actually AI?
No. Missed Call Recovery at CA$249/month is automation: it sends the first text automatically and puts replies into one inbox. A shop employee answers from there. AI text conversations are part of the CA$399/month AI Booking Upgrade. We do not offer an AI voice receptionist.
Can this work with our current number?
It depends on your setup. New-number, call-forwarding, and porting options are reviewed with you before setup so you can choose what fits your phone system and carrier. We confirm what is possible for your shop during onboarding rather than assuming.
Can customers opt out of texts?
Yes. STOP and opt-out handling is configured on both plans, and opted-out numbers stop receiving messages. Your messaging is set up to follow the consent and opt-out expectations that apply to commercial electronic messages.
Does the AI book every type of service?
No. The AI Booking Upgrade helps with the service types and appointment rules you configure with us, and it works through the calendar you connect. Complex diagnostics, special orders, or anything outside your configured rules are handed to your team instead of being booked automatically.
How long does setup take?
Timing depends on onboarding, the number option you choose, carrier approval, and any required verification steps. We do not promise a launch date. You will get a clear picture of the remaining steps as your configuration moves along.
Are phone, SMS, and AI usage included?
Phone, SMS, AI, and other third-party usage may carry limits or additional fees. These are defined in the written service agreement before checkout, and any verification requirements are explained before activation.
What happens after I request a demo?
We contact you using the method you selected to confirm a time for a 15-minute walkthrough of how missed-call text-back and the AI booking flow would be configured for your shop. Billing, cancellation, and service terms are covered in the written service agreement.
Book a demo
See it working on your shop's numbers
Book a 15-minute demo and we'll walk through how missed-call text-back and AI-assisted booking would be configured for your shop. Simple setup. Clear monthly pricing.